We work with Medicare, Medicaid, and many major commercial insurance carriers to make expert pain care accessible to patients across Nevada. Referring physicians can send patients directly — we handle the rest.
We make it as easy as possible to use your insurance benefits for pain care. Here’s what you need to know before your first visit.
Please bring your insurance card, a valid photo ID, and any relevant medical records, imaging reports, or referral documents from your primary care physician.
Some insurance plans require prior authorization for certain procedures. Our team handles the authorization process on your behalf and will communicate with your carrier to obtain approval before your treatment.
We recommend calling our office before your appointment so our team can verify your specific plan and confirm coverage for the services you need. This helps avoid any surprises on the day of your visit.
Spanish-speaking staff are available at our locations to assist patients who prefer to communicate in Spanish.
Not sure if your plan is accepted or what your benefits cover? Our team can check your insurance quickly — just reach out before your appointment.
Call us — fastest way to verify
Email us your insurance information
Our front desk can verify in person
We welcome referrals from primary care physicians, specialists, urgent care providers, and other healthcare professionals. Our team handles insurance verification and authorization so the transition is seamless for you and your patient.
Call us at (702) 960-4150 or fax your referral and relevant records to (702) 960-4154. We’ll confirm receipt and follow up promptly.
Our team verifies the patient’s insurance and obtains any required authorizations before scheduling the appointment.
We contact the patient directly to schedule their appointment and confirm any documentation they need to bring.
We provide treatment summaries and updates to referring providers as needed to support coordinated care.
Please fax referrals along with relevant medical records, imaging reports, and insurance information. Our team will follow up within one business day.
Questions from patients and referring providers about insurance and the referral process.
It depends on your insurance plan. Some plans — particularly HMOs — require a referral from your primary care physician before seeing a specialist. PPO plans typically do not require a referral. We recommend checking with your insurance carrier or calling our office to confirm what your plan requires.
The best way to confirm is to call our office directly at (702) 960-4150. Our team can verify your specific plan and benefits quickly. Insurance plans and covered services change over time, so we always recommend verifying before your first appointment.
Coverage varies significantly by plan, procedure, and diagnosis. Our team works with your insurance carrier to verify benefits and obtain prior authorizations for covered services before your treatment begins. We will communicate clearly with you about what is and is not covered.
Prior authorization is a requirement by some insurance plans to approve certain procedures before they are performed. Our team handles the prior authorization process on your behalf — you do not need to manage this yourself. We will notify you once authorization is obtained and schedule your procedure accordingly.
Please bring your insurance card, a valid government-issued photo ID, and any relevant medical records, imaging studies (X-ray, MRI, CT), and referral documents. Arriving a few minutes early to complete new patient paperwork is also helpful.
Yes, we accept both Medicare and Medicaid at all of our Nevada locations. Coverage for specific procedures may vary — we recommend calling our office to confirm coverage for the services you need.
Yes, we accept TriWest and provide care for veterans through the VA Community Care program. If you are a veteran seeking pain management services, please contact our office so we can assist you with the authorization and scheduling process.
Once we receive a referral and the required documentation, our team typically follows up within one business day to verify insurance and schedule the patient. Timelines for prior authorization vary by carrier but we work to move the process along as efficiently as possible.
Our team is available to answer questions and help get you or your patient scheduled.
